Boundaryless is a boutique consulting firm, providing clients with deep expertise in advanced analytics & data forensics, agentic automation, and Artificial Intelligence solutions.
We operate around the world, with offices in seven countries: United Kingdom, France, The Netherlands, Switzerland, India, Sri Lanka, and the USA.
Due to growing demand from financial services organisations for transformation, data, regulatory, and technology-led change, we are expanding our team and are looking for experienced professionals who can operate confidently across Business, Data, and Technology within complex investment banking environments.
Role Overview
We are looking for an experienced Techno-Functional Delivery Manager to support a major transformation programme for a top-tier investment banking client in London.
This is not a traditional Project Manager or PMO role. We are looking for someone with a strong Business Analysis background who has progressed into broader delivery ownership and can operate confidently across Business, Data and Technology.
The role requires a combination of:
- Strong Business Analysis capability
- Investment banking and financial products knowledge
- Data and reporting understanding
- Technology awareness
- Delivery management
- Senior stakeholder management
You should be comfortable moving between detailed analysis and delivery leadership depending on what the programme requires.
Role Description
- The Techno-Functional Delivery Manager will support a transformation program for a top tier investment banking client.
- This is a delivery-focused role requiring a strong Business Analysis background combined with end-to-end ownership of complex business and technology deliverables. • Act as a trusted techno-functional partner to the business, with the ability to understand requirements, banking products, reporting processes, data dependencies, and technology impacts.
- Take ownership of deliverables from discovery and analysis through implementation, ensuring business outcomes, stakeholder alignment, and execution discipline. • Lead workshops to understand business requirements, reporting logic, data elements, business rules, scope, edge cases, and operating model impacts.
- Review and challenge requirements rather than simply documenting them, asking the right questions to identify gaps, assumptions, dependencies, and risks.
- Understand how business requirements map to underlying products, transactions, data elements, systems, controls, and reporting outputs.
- Translate business needs into clear delivery artefacts including user stories, process maps, BRDs/FRDs, data flows, acceptance criteria, source-to-target mappings, and test cases. • Act as the bridge between Business, Data, Technology, Operations, Risk, Finance, and Compliance teams.
- Drive assigned deliverables proactively, identifying what needs to be done and coordinating the relevant stakeholders rather than waiting for tasks to be assigned.
- Plan and track delivery milestones, RAID (Risks, Assumptions, Issues, Dependencies), and progress reporting for internal and client governance forums.
- Own requirements traceability from business requirement through solution delivery, testing, sign-off, and implementation.
- Coordinate UAT planning and execution; support defect triage, go-live readiness, and post release stabilization.
- Drive continuous improvement by identifying gaps, resolving blockers, and improving delivery ways-of-working.
Location
- The role supports one of our top-tier banking clients in London (Canary Wharf) and requires a minimum of three days on-site presence.
- This is a permanent position based in the UK. We will only consider applicants who are eligible to work in the UK. For this role we do NOT offer visa sponsorship.
Core Skills & Experience
- Minimum 8 years of experience within banking or financial services, with strong hands-on experience as a Business Analyst, Senior Business Analyst, Techno-Functional Analyst, Functional Consultant, or similar role.
- Strong understanding of investment banking and capital markets, including key banking products, terminology, transactions, positions, legal entities, counterparties, books, portfolios, and front-to-back processes.
- Proven experience performing detailed business and functional analysis and translating complex business needs into actionable delivery requirements.
- Experience working with business or regulatory reports and understanding the underlying data elements, calculations, business rules, and dependencies that contribute to those reports.
- Ability to analyse complex requirements, identify gaps and inconsistencies, and challenge stakeholders constructively when further clarification is required.
- Strong techno-functional capability with the ability to connect business requirements with data, systems, integrations, and technology delivery.
- Proven experience owning deliverables end-to-end rather than operating only as a requirements analyst or project coordinator.
- Strong delivery management capability: planning, tracking, reporting, prioritization, and driving outcomes across multiple workstreams.
- Experience working with cross-functional teams including Business, Technology, Data, Operations, Risk, Compliance, and Finance.
- Comfortable working in fast-paced, regulated environments with structured governance, control, and audit expectations.
- Strong stakeholder management skills and the ability to operate as a reliable point of contact for senior business and technology stakeholders.
- Excellent communication skills, both written and verbal, with strong documentation standards.
- Self-driven and proactive, with the ability to identify what needs to be done, connect the dots, and drive delivery without requiring detailed direction.
Delivery & Methodology
- Experience working in Agile/Scrum, Waterfall, or hybrid delivery models. • Strong knowledge of typical BA and delivery artefacts including process flows, data flows, user stories, business and functional requirements, source-to-target mappings, requirements traceability, decision logs, RAID logs, test packs, and go-live checklists. • Experience managing delivery across the full lifecycle: discovery, analysis, requirements, design, build, testing, UAT, implementation, and stabilization.
- Experience coordinating UAT end-to-end including test approach, test cases, execution support, defect triage, and sign-off.
- Ability to manage multiple dependencies and stakeholders across Business, Data, and Technology teams.
- Strong understanding of governance, escalation, risk management, and delivery reporting within large banking programs.
Investment Banking & Data Experience
- Strong understanding of investment banking and capital markets terminology and business processes.
- Experience working with financial, risk, capital, management, or regulatory reporting is highly desirable.
- Ability to understand how individual data elements and business rules contribute to downstream reports and business outcomes.
- Exposure to data-driven programs such as data transformation, reporting, controls, data quality, reconciliation, or data lineage.
- Ability to work with data teams and understand concepts such as source-to-target mapping, data lineage, reconciliation checks, transformation logic, and reporting dependencies. • Ability to investigate whether an issue originates from business logic, source data, transformation logic, system processing, or downstream reporting.
- Basic SQL literacy, including the ability to query or validate data and understand query outputs, is highly desirable but not mandatory.
- Experience supporting operational, capital, risk, finance, or regulatory reporting processes is beneficial.
Main Tasks and Responsibilities
- Conduct discovery workshops to define scope, stakeholders, business outcomes, reporting requirements, business rules, data requirements, and edge cases.
- Review existing requirements and challenge gaps, assumptions, inconsistencies, and unclear business logic.
- Understand the underlying investment banking products, transactions, data elements, systems, and controls relevant to each deliverable.
- Analyse reports and reporting requirements to understand how underlying data and business rules contribute to the final output.
- Produce key artefacts including process maps, data flows, business and functional requirements, user stories, acceptance criteria, source-to-target mappings, decision tables, and test cases.
- Translate business requirements into clear and actionable requirements for Technology and Data teams.
- Work with technical teams to ensure proposed solutions meet the original business requirement and expected outcome.
- Take end-to-end ownership of assigned deliverables and proactively drive them from analysis through implementation.
- Manage the delivery plan and backlog; drive prioritization and ensure alignment with business goals.
- Track and manage RAID; identify blockers early, escalate where required, and coordinate resolution across teams.
- Facilitate governance routines including stand-ups, working groups, stakeholder check-ins, and steering updates.
- Lead UAT preparation and execution; coordinate defect triage and help determine whether issues are related to requirements, data, business logic, or technology.
- Support implementation planning, cutover readiness, and post-go-live stabilization. • Maintain traceability from requirements → solution → delivery → testing → sign-off → evidence.
- Act as the key connection point between Business, Data, and Technology teams and ensure that dependencies are understood and actively managed.
- Take accountability for delivery outcomes rather than waiting for the business or program leadership to assign individual tasks.