Role Description
- The Business Analyst / Project Manager will support a transformation program for a top-tier banking client.
- Building strong relationships with stakeholders, serving as the primary point of contact
- Drive key program initiatives in close partnership with the business.
- Responsible for driving delivery from discovery through implementation, ensuring business outcomes, stakeholder alignment, and execution discipline.
- Lead workshops to capture business requirements, scope, edge cases, and operating model impacts.
- Translate business needs into clear delivery artefacts (user stories, process maps, BRDs/FRDs, acceptance criteria, test cases) and manage prioritization with stakeholders.
- Plan and track delivery milestones, RAID (Risks, Assumptions, Issues, Dependencies), and progress reporting for internal and client governance forums.
- Work closely with Technology, Data, Operations, Risk, Compliance, and Security stakeholders to ensure solutions meet policy and control expectations.
- Coordinate UAT planning and execution; support go-live readiness and post-release stabilization.
- Drive continuous improvement by identifying gaps, removing blockers, and improving delivery ways-of-working.
Location
- The role supports one of our top-tier banking clients in London (Canary Wharf) and requires a minimum of three days on-site presence.
- This is a permanent position based in the UK. We will only consider applicants who are eligible to work in the UK. For this role do NOT offer visa sponsorship.
Core Skills & Experience
- Minimum 8 years of experience as a Business Analyst and/or Project Manager within banking or financial services.
- Strong understanding of banking operations and change delivery (front-to-back processes, controls, governance, or regulatory change depending on assignment).
- Proven experience running discovery workshops, managing stakeholders, and translating complex needs into actionable delivery artefacts.
- Strong delivery management capability: planning, tracking, reporting, and driving outcomes across multiple workstreams.
- Experience working with cross-functional teams (Operations, Technology, Risk, Compliance, Finance).
- Comfortable working in fast-paced, regulated environments with structured governance and audit expectations.
- Excellent communication skills (written and verbal) and strong documentation standards.
Delivery & Methodology
- Experience working in Agile/Scrum, Waterfall, or hybrid delivery models.
- Strong knowledge of typical BA/PM artefacts: process flows, user stories, requirements traceability, decision logs, RAID logs, test packs, and go-live checklists.
- Experience coordinating UAT end-to-end (test approach, test cases, execution support, defect triage, sign-off).
Nice-to-Have (Data Experience)
- Exposure to data-driven programs (data transformation, reporting, controls, data quality, lineage).
- Ability to work with data teams and understand basic concepts such as source-to-target mapping, reconciliation checks, and reporting dependencies.
- Basic SQL literacy (able to query/validate data or understand query outputs) is a plus, not mandatory.
- Experience supporting operational or regulatory reporting processes is beneficial.
Main tasks and responsibilities
- Conduct discovery workshops to define scope, stakeholders, business outcomes, and edge cases.
- Produce key artefacts: process maps, user stories, acceptance criteria, decision tables (where needed), and test cases.
- Manage the delivery plan and backlog; drive prioritization and ensure alignment with business goals.
- Track and manage RAID; escalate blockers and coordinate resolution across teams.
- Facilitate governance routines: daily stand-ups, sprint ceremonies, stakeholder check-ins, and steering updates.
- Lead UAT preparation and execution; coordinate defect triage and ensure sign-off readiness.
- Support implementation planning, cutover readiness, and post-go-live stabilization.
- Maintain traceability from requirements → delivery → testing → sign-off and evidence.
